At the Contemporary American Theater Festival, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect information such as your name, email address, mailing address, phone number, and payment details when you:

  • Purchase tickets
  • Make a donation
  • Submit forms
  • Sign up for our mailing list
  • Interact with our website

We also collect certain information automatically through cookies, analytics tools, and advertising technologies.

How We Use Your Information

We use your information to:

  • Process ticket orders, donations, and payments
  • Send you festival updates, news, and marketing communications
  • Improve our website, services, and audience experience
  • Fulfill legal, financial, and reporting obligations

We do not sell your personal information for outside marketing purposes.

Payment, Ticketing & Form Services

Stripe (Online Payments)

We use Stripe to securely process online purchases and donations.
Stripe stores payment details on its secure servers, and CATF does not store full credit card numbers.
Stripe’s privacy policy: https://stripe.com/privacy

Adyen (Online Payments)

Certain payments may be processed through Adyen, which securely manages payment details.
Adyen’s privacy policy: https://www.adyen.com/policies-and-disclaimer/privacy-policy

Square (In-person Payments)

Some on-site transactions are processed using Square, which securely handles payment information.
Square’s privacy policy: https://squareup.com/us/en/legal/general/privacy

Spektrix (Ticketing & CRM)

We use Spektrix for ticket sales, memberships, and managing customer relationships.

  • Spektrix securely stores your ticketing, membership, and contact information.
  • CATF uses Spektrix only for festival-related communications, ticketing, and reporting.
    Spektrix’s privacy policy: https://www.spektrix.com/en-us/privacy

Jotform (Forms and Submissions)

We use Jotform for surveys, RSVPs, and other forms.
Jotform stores your responses securely, and CATF uses this information only for festival-related purposes.
Jotform’s privacy policy: https://www.jotform.com/privacy/

Email & Marketing Platforms

dotdigital (Email & Marketing Communications)

CATF uses dotdigital to send emails, newsletters, event reminders, and marketing messages.

  • dotdigital stores your contact information securely.
  • Your information is used only for CATF-related communications.
  • You can unsubscribe from CATF emails at any time using the link in the email.
  • Dotdigital’s privacy policy is available here: https://dotdigital.com/terms/privacy-policy/

Cookies, Analytics & Advertising

Google Advertising and Cookies

Third-party vendors, including Google, use cookies to serve ads based on your previous visits to our website or others.
You may opt out of personalized advertising via:

Meta Pixel (Facebook & Instagram)

We use the Meta Pixel to measure website traffic and the effectiveness of our ads on Facebook and Instagram.
The Pixel collects information such as pages you visit, actions you take, and browser/device information.

How We Protect Your Information

We use industry-standard security measures to protect your personal data. Only authorized staff and trusted service providers access information as needed to provide festival-related services.

Your Choices

You may:

  • Update your contact information at any time
  • Unsubscribe from emails
  • Adjust your browser cookie settings
  • Opt out of personalized advertising as described above

Third-Party Service Providers

We work with secure providers including Stripe, Square, Adyen, Spektrix, Jotform, dotdigital, Google, Meta, and other ticketing/email platforms. These partners access your information only as needed to deliver requested services.

Contact Us

If you have questions about this policy or how your information is used, please contact us:
📧 info@catf.org
📞 681-240-2283